Track: Human, Ethical and Social Aspects (HESA)
ABOUT
Software quality is strongly influenced by human, ethical and social aspects. From the perspective of users, human and social aspects influence how quality is understood and perceived. What qualities are important depends on both objective and subjective assessments by users. On the other hand, the extent to which important qualities are achieved depends crucially on human and social aspects among software development professionals, including requirements engineers, software architects, software developers, software testers, and people working in other roles during the software life-cycle. Moreover, ethical aspects should be carefully addressed throughout the software development process, including legal issues, accountability, fairness, transparency and AI implications. An understanding of how social, ethical and social aspects play into the interpretation and realisation of quality on both sides of software use and development is important to advance the field towards better software.
TOPICS
This track is open to a wide range of topics related to human factors for quality software, including, but not limited to:
Modelling software quality from a psychological perspective.
Decision-making in the software quality process.
Awareness of quality concerns among software practitioners.
Cultural, cognitive, and affective aspects related to software quality.
Methodological questions of researching human, ethical and social aspects for quality software.
Empirical studies examining software quality from a human, ethical and social aspects perspective.
Novel methods and approaches for enhancing software quality through improvement of software development work systems.
Impact of AI on human, ethical and social aspects for quality software.
Ethics, moral values and principles of conduct implications for quality on both sides of software use and development.
Legal issues, accountability, fairness and transparency implications for quality software.
Impact of developers’ well-being and team “health” for producing quality software (work-life balance, burnout prevention, stress management, team morale, hybrid work etc.).
TRACK COMMITTEE
Chairs: Rodrigo Santos (UNIRIO, Brazil) and Panagiota Chatzipetrou (Örebro University, Sweden)
Program Committee:
Tba
Rodrigo Santos is an Associate Professor at the Department of Applied Informatics at the Federal University of the State of Rio de Janeiro (UNIRIO, Brazil), where he is head of the Complex Systems Engineering Laboratory (LabESC). PhD in Software Engineering from the Federal University of Rio de Janeiro (COPPE/UFRJ, Brazil). He was Academic Visitor at University College London (UCL, UK) and Postdoc Researcher at COPPE/UFRJ. He is Research Productivity Fellow Level 2 by the Brazilian National Council for Scientific and Technological Development (CNPq, Brazil) and Young Scientist Fellow by the Carlos Chagas Filho Research Support Foundation of the State of Rio de Janeiro (FAPERJ, Brazil). His research interests are Complex Systems Engineering (especially software ecosystems and systems-of-systems), Human and Social Aspects in Software Engineering, Software Business, Software Engineering Education and Training, Requirements Engineering, and Research Methods in Software Engineering and Information Systems. He was guest editor for special issues/sections in scientific journals such as Information and Software Technology (Elsevier), Journal of Software: Evolution and Process (Wiley), Communications in Computer and Information Science (Springer), Journal of Internet Services and Applications (SBC Springer), and Journal of the Brazilian Computer Society (SBC Springer). He is the steering committee chair for SESoS@ICSE and also served as PC member for ICSE-RT, ICSE-SEET, CSEET, FSE-SEET, FSE-Demonstrations, ICSE-SCORE, SESoS, ECSA, ECSA-Tools, ECSA-DEI, ICSAW, MODELS, ICSOB, CIbSE, IWSiB, ECIS, ISD, ACM MEDES etc., as well as reviewer for IEEE TSE, EMSE, JSS, IST, COMIND, ESWA, SCP, JSEP, FGCS, IJDRR etc.
Panagiota Chatzipetrou is an Associate Professor (Docent) at the Department of Informatics at Örebro University in Örebro, Sweden where she belongs to the Centre for Empirical Research on Information Systems (CERIS).
As a researcher, she mainly focuses on empirical studies under the different perspectives of software development. She works on behavioral software engineering and the exploitation of the human factor under the different views that ultimately determine the quality of software product development. Her research interests include applications of statistical methods to quality problems in software engineering and especially to requirements engineering. Currently, she aims to explore how large language models (LLMs) can be used for Requirements analysis processes and works towards the different uses of AI in requirements engineering. Furthermore, she is performing research on remote work, distributed and outsourcing software development. Moreover, she has been working with decision support systems for the development of software-intensive systems and large-scale agile (and global) software development.
She has conducted research with several international companies, such as Ericsson, Spotify, Storebrand, Trafikverket, and Fortnox, and collaborated with numerous higher education institutions in Sweden, Greece, and Great Britain. She has served as a PC member for SEAA, ESEM, PROFES, WISE, IWSM-Mensura, and as a reviewer for EMSE, JSS, JSEP, EJIS, IST, JCST, IET Software, EMJ, etc.